Technical Support (Print on Demand, POD)

TJ International
Business & Management, Engineering, Manufacturing & Processing
Padstow, Cornwall
Salary Details
£18,000 per annum
Closing Date
This is a new position as we expand our Pre-Press Department.

Job Description


Working alongside an experienced team member, and reporting to the Pre- Press Manager, this is an excellent opportunity to develop your skills and career within book manufacture with training and support on gaining job and industry specific knowledge, skills and experience.

You’ll be accurate, focused and work productively and effectively to input and manage data. A certain amount of repetition won’t phase you and you’ll stay focused, working with key interfaces as print and production and despatch and dealing with carriers. Whilst you’ll need some of the skills relating to Graphic design, this is not a creative role as such; it provides technical support to enable print on demand to meet individual publisher requirements.

About You

  • A degree or equivalent qualifications. A good command of Maths and English is essential.
  • IT literacy is essential, in particular being competent in the use of Excel.
  • Any experience in using Adobe InDesign, Adobe Acrobat, Adobe Photoshop, Enfocus Pitstop and PDF creation will be useful but is not essential as training will be given.
  • Any Print related Pre-Press knowledge is useful, but not essential as you will learn this on the job.
  • You’ll be able to liaise directly with customers in a professional manner via email, phone or face to face.
  • It’s vital that you have good organisational and time management skills; that you’re able to prioritise and meet deadlines.
  • You’ll want to be helpful and supportive, both to team members, colleagues from other departments and importantly to customers.

Your responsibilities will include:

  • Being the link between the customer and TJ International for POD preparation tasks, reporting and customer queries
  • Locating files and required data for POD preparation
  • Managing the POD Digital Library
  • Preparing files ready for POD
  • Delivering an excellent standard of work to internal customers

Company Description

TJ International specialises in the manufacture of high quality books for the academic market. Based just outside Padstow in our purpose-built manufacturing plant, we produce over 7 million books a year for a wide range of publishers.

The Print on Demand Business Unit (POD) caters for publishers’ requirements for small runs of 1 – 50 copies, printed on demand and manages around 14,000 new titles each year. 

Other Application Details

To apply, please attach a CV and covering letter, explaining why you are right for the role.

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