Resident Liaison Officer – ERDF

Kensa Utilities LTD
Business & Management, Construction and Property, Energy, Natural Resources & Utilities, Environment & Conservation
Truro, Cornwall
Salary Details
£28,000 - £34,000
Hours of work
Full time
Job Type
Closing Date
Play a pivotal role in the Heat the Streets project by recruiting private households to join a low carbon district heat network

Job Description

As Heat the Streets Resident Liaison Officer, you will:

  • Recruit private households to join a low carbon district heat network
  • Gather information to support planning and prioritisation of work phases
  • Describe the heating system and how it works to householders
  • Explain the contractual implications of signing up to the project
  • Arrange and attend various events and workshops
  • Gather evidence to share with MHCLG regarding progress

The role is full-time for an initial contract period of 18 months, ending May 2023

As Heat the Streets Resident Liaison Officer, you will recruit private households to the project and ensure that they are able to make informed decisions about taking part.

You will help project beneficiaries achieve the best outcome from their heating by asking them questions about how they use their heating now and helping them understand how to achieve the same, or better results from their new heating.

Reporting to the Project Manager, you will monitor progress against deliverables, record activities and keep good records for audit.

Full job description can be found here.

Company Description

About Us

Kensa Utilities was established in 2018 as a funding mechanism to support the delivery of shared ground loop array projects through Kensa Contracting.

The Kensa Group

Established in 1999, privately-owned, and headquartered in Truro, Cornwall, the Kensa Group is a fast-growing collection of award-winning businesses involved in the manufacture and installation of ground source heat pumps and the ownership of associated underground infrastructure.

Ground source heat pumps are a renewable technology which provide low cost and low carbon space heating and hot water to all types of residential and commercial properties.  These benefits mean Government and energy companies are offering significant financial inducements to stimulate their widespread deployment.  The ambition is considerable.  The Committee for Climate Change is calling for over three million heat pump installations at residential properties by 2030 and other stakeholders are equally committed to a dramatic uplift in market volumes.

The Kensa Group is well-placed to meet this demand and currently comprises three divisions managed by an experienced Board of Directors:

  • Kensa Heat Pumps remains the UK’s only manufacturer of ground source heat pumps and is the long-established market leader according to BSRIA annual reports.  It provides products and technical support to an extensive network of plumbing contractors.
  • Kensa Contracting is a specialist installation business that focuses on large-scale new build and social housing retrofit programmes.  It benefits from unrivalled experience and expertise and has delivered the UK’s largest installations in the residential sector.
  • Kensa Utilities is an infrastructure asset company that funds, owns and maintains shared ground loops that serve heat pump installations.  It utilises subsidy support to provide these assets to the housebuilder or social landlord.

Kensa has attained market-leading status by developing innovative products, embracing and supporting existing supply chains, introducing unique delivery models backed by novel use of subsidy support and funding, and focussing exclusively on a technically-challenging technology.  The unrivalled experience means all installations benefit from exceptional expertise and exceed expectations by delivering substantial carbon emission reductions and running cost savings.

Other Application Details

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European Union - European Regional Development Fund