Quality Engineer

Kensa Group Ltd
Engineering, Manufacturing & Processing
Salary Details
£25,000 - £35,000
Hours of work
Full time
Job Type
Closing Date
As Quality Engineer, you will be a key member of the Quality team that ensures that our factory produces highest quality products that exceed customer expectations.

Job Description

As Quality Engineer, you will work as part of the Manufacturing Engineering team, delivering all production-related engineering to ensure that we have a world-class production system that delivers the needs of the Kensa business plan as we achieve our rapid growth target.

Your main responsibilities will be to:

  • Investigate customer and shop-floor quality non-conformances, lead root cause analysis and problem-solving and ensure implementation of interim and permanent corrective actions.
  • Support implementation, maintenance and update production quality management systems to ensure products are manufactured to the highest quality standards.
  • Actively support the maintenance and continual improvement of the business processes and ensure that the requirements of BS EN ISO 9001 are satisfied.
  • Operate quality monitoring procedures & process controls, collect and report KPIs.
  • Under direction of Quality manager, develop and implement controls and improvements.
  • Working with the purchasing team, manage supplier quality issues, returns and rejects.
  • Effectively implement appropriate corrective actions resulting from recorded non-conformances.
  • Carry out internal audits in alignment with the quality management system.
  • Use the 8D process to resolve problems, with a relentless approach to identifying and eliminating root causes
  • Promote safety on site and ensure safe operations in production and engineering activities.


As part of the Kensa Heat Pumps Operations Team, you will be critical to producing and delivering market leading products. You will be used to delivering best quality work, as part of a high performance team.

To be a part of that team you will need to meet these Role Requirements:


  • You will have demonstratable skills and knowledge of manufacturing engineering in a technical manufacturing business.
  • You will have experience and skills gained controlling and managing quality in a manufacturing business.
  • You will be qualified to minimum HND or higher in engineering, quality assurance or manufacturing.


  • A Bachelor’s degree in engineering, manufacturing or related technical discipline.


  • An eye for detail, used to working with precision and accuracy.
  • Adaptable, analytical and creative - able to innovate to meet the challenges of rapid growth
  • A good communicator with excellent fluency in spoken and written English and the ability to explain complex issues in non-technical language
  • Focussed on results and outcomes – used to getting things done
  • Able to deal with the pressures and competing demands of an operational factory, and prioritising effectively. 
  • An excellent problem solver with the ability and drive to approach an issue from a number of angles to find a solution. 


  • Experienced in the management of an accredited QMS within a manufacturing environment, with a good understanding of production process management and controls
  • Able to create and develop clear and concise QMS elements including processes, procedures and workflows 
  • Able to train production operatives and to work with them to solve problems and implement solutions.
  • IT-literate and able to gather and analyse data, to understand the Quality performance and Problems
  • Experience with quality management approaches such as 8D, Zero-defect or Six-sigma and Lean Manufacturing is beneficial
  • Comfortable working collaboratively with internal and external stakeholders to understand quality issues, find root causes and implement corrective actions. 


  • This role will be based at Kensa Factory in Chacewater.


  • You will initially report to the Quality Manager.

Company Description

The Kensa Group represents award-winning British engineering at its finest - the UKs leading manufacturer of ground source heat pumps (Kensa Heat Pumps), and the UKs pioneer of their mass-scale installation (Kensa Contracting).

The Kensa Group is transforming how Briton's heat their homes, delivering a 21st century alternative to the gas grid. With over two decades of proven expertise in low carbon technology, we want to connect people in homes and businesses across the UK to cleaner, greener, and cheaper heat. Together, we will meet the UK's ambition to install 600,000 heat pumps every year by 2028, and be net zero by 2050. 

Other Application Details

  • Closing date: 09/06/2022
  • To make an application please click 'register and apply' or 'login and apply'.


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