Project Assistant (Energy Efficiency)

Organisation
Community Energy Plus
Reference
VAC-5351
Sector
Business & Management, Charities and Social Enterprise, Energy, Natural Resources & Utilities, Environment & Conservation
Location
Truro, Cornwall
Salary Details
Range up to £19,000
Hours of work
37.5 hrs/week
Job Type
Contract
Interview Date
22/09/2021 (Anticipated)
Closing Date
19/09/2021
To provide administrative support for the delivery of Community Energy Plus’s general energy advice and fuel poverty work.

Job Description

Supporting the Senior Project Manager and energy advice team with administrative processes, including assisting with project invoicing and reporting as required.

Responding to initial enquiries about a wide range of energy related issues, referring clients onto the advice team for further advice and support; providing information and, where appropriate, making referrals on behalf of clients to grants and other sources of funding for the installation of heating upgrades and energy saving measures; delivering accurate and impartial advice on energy efficiency, renewable energy, fuel bills and wider support to maintain affordable warmth for the home.

Maintaining effective customer relationships to assist customers to take action upon advice provided.

Assisting vulnerable clients to complete application forms by collecting relevant sensitive information over the phone.

Helping to administer emergency pre-pay meter top ups for vulnerable clients and ordering small measures such as low energy light bulbs, for delivery to clients as required.

Company Description

Community Energy Plus is a multi-award winning charity that has been delivering sustainable energy projects and advice since 1998. Our mission is to tackle climate change, promote sustainable energy and reduce fuel poverty. Our team has extensive experience of providing specialist outreach support to over 320 community energy projects; we have secured over £2.1m for community projects towards a total value of over £4.4m.

Other Application Details

To make an application, please visit the Community Energy Plus website where you can complete the application form and equalities monitoring form and send to recruitment@cep.org.uk for the attention of Dr Tim Jones.

For any enquiries relating to this post, please contact Dr Tim Jones at recruitment@cep.org.uk

We are unable to respond to every application. Applicants who will be offered an interview will be contacted by email. Interviews will be held on Wednesday 22nd September 2021.

Communications from recruitment agencies will not be accepted.

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