We have 3 exciting positions for One Vision Community Development Workers to work in Localities 4, 5 and 6 within Cornwall to increase the numbers of children and families being helped and supported by their local voluntary and community groups.
These positions are funded by Cornwall Council: Children, Schools and Families and aim to build on the excellent work carried out by Volunteer Cornwall in the Early Help Hub.
When applying, please indicate your Locality preference from:
- Locality 4 - St Austell, Newquay, The Clays, Lostwithiel & Fowey.
- Locality 5 – Bude, Launceston, Bodmin, Camelford and Wadebridge.
- Locality 6 – Liskeard, Looe, Callington, Saltash and Torpoint.
Your role will include:
- Researching and mapping provision to support Children, Young People and Families in each locality;
- Identifying duplication or gaps and putting strategies in place to resolve any issues;
- Increasing the range of VCS provision available and known about in each locality;
- Building effective networks in each locality;
- Using co-production and co-design methods with all members of the community to help them find their own local solutions;
- Keeping accurate records of the people that you support.
For all posts, the successful applicants will have a passion for making a difference to the lives of people; strong communication skills; an understanding of the needs of Children, Young People and Families in Cornwall.
Good I.T. skills are essential as is the ability to work as part of a wider team focused on improving positive outcomes.
As this involves extensive travelling you will need access to a car.
POST: One Vision Community Development Worker
JOB PURPOSE: To deliver Volunteer Cornwall’s (VC) One Vision Community Development Worker (CDW) role; to increase the numbers of children and families being helped by Voluntary and Community groups.
RESPONSIBLE TO: Early Help Hub VCS Manager
RESPONSIBLE FOR: Delivery of the outcomes of the contract.
DBS CHECK: Enhanced with Adults and Children
To take responsibility for all aspects of the One Vision CDW role in the Localities, working closely with their VC Manager, Early Help Hub, the Family Hub teams and the Family Information Service to develop and expand the service.
1.2 To have excellent communication and interpersonal skills with everyone in a community, to enhance information sharing and remove silo working.
1.3 To work quickly to understand their locality, map provision, create links, share resources, identify any duplication and provide evidence of gaps – action planning to remedy this to create new opportunities or links to current schemes.
1.4 To develop and maintain good working relationships with Cornwall Council and other relevant stakeholders, especially within the Voluntary Community Sector, in order to increase the numbers of children, young people and families (CYPF) being helped and supported. With particular focus on the vulnerable members of the community.
1.5 To set up a range of communication methods to support CYPF in a professional way, ensuring that the needs of the customer are always kept at the centre.
1.6 Work with VC’s managers and staff on development of other initiatives as necessary.
1.7 Embrace the use of social media to promote and publicise the work and activities.
1.8 To recruit, train and support volunteers.
1.9 To lead co-production activities for all members of the community to design services and find local solutions.
1.10 To deliver a range of inclusive activities to raise aspirations in the community.
2. Information Technology
2.1 To use and maintain a secure IT system to record all work completed and provide appropriate reports and statistics as required for internal and external use, so that detailed management information can be produced to allow accurate reporting of the KPIs and outcomes.
2.2 Make appropriate use of other IT systems as required in the performance of duties including Microsoft Office suite and other ad-hoc systems.
2.3 To use all manual and electronic systems with in accordance with the Data Protection Act & GDPR.
3.1 To work with your VCS Manager to deliver the CDW role within allocated budgets and seek to secure additional business as opportunities permit.
3.2 To ensure you work efficiently, with due regard for the economical use of company time and resource.
4. Administration & Organisation
4.1 Be flexible with working hours to enable effective delivery of service.
4.2 Ensure that all necessary paperwork is completed accurately, on time and is processed in-line with VC and funders policies and procedures.
4.3 To ensure that you participate fully in supervision, training activities linked to the work and development through regular appraisals.
5. Quality Management
5.1 To continually evaluate and monitor your performance, identifying and acting on areas for improvement, to ensure achievement of contract targets and project delivery.
5.2 Ensure that all company policies and procedures are adhered to and set a personal example in implementing them.
5.3 Ensure better quality support is provided to CYPF, using satisfaction surveys as one method of measuring this.
5.4 To ensure that all complaints are dealt with promptly and satisfactorily in accordance with VC’s Complaints Policy.
5.5 To work to stringent KPIs and targets, submitting detailed internal quarterly reports along with regular impact evidence, measured using a range of agreed methods and tools.
5.6 To participate in regular supervision and staff development and appraisal processes.
6. Data Security and Protection
6.1 To quality assure the accuracy and completeness of data and information recorded on VC’s information systems.
6.2 To identify and communicate areas where data quality needs to be improved, assist with the development and delivery of remedial action plans, and report on progress.
6. 3 To support managers to address areas of persistent under-performance by assisting with the development and delivery of remedial action plans, and reporting on progress.
7.1 To comply with safeguarding policy and regulatory requirement to ensure performance meets the requirements of commissioners and VCs policies, ultimately supporting the CYPF and preventing escalation of need.
7.2 To ensure access to skilled professionals when necessary for the safety of CYPF in need to reduce the risk of harm.
7.3 To comply with equality of opportunity guidelines and ensure services are accessible to all.
8. Values Driven Work
8.1 To ensure that VC lives by its 5 underpinning values which are: To be bold and passionate, to work reciprocally and with collective purpose, promoting neighbourliness. We relate these to our daily work by being enabling, creating opportunity, innovating, providing proactive leadership and being inclusive.
8.2 To always demonstrate a self-motivated, innovative approach to your work.
One Vision Community Development Worker
Key Task 1 – Communication
1.1 Experienced in working with Children, Young People and Families; including those who are disadvantaged or vulnerable; with skills in building relationships and trust.
1.2 Ability to deliver contracts through partnership working with an ability to build and maintain effective networks.
1.3 Ability to use a range of communication methods.
1.4 Ability to work as part of a team, communicating effectively at all levels.
1.5 A good knowledge and understanding of other VCS organisations, the development of voluntary action and the building of social capital with communities.
1.6 An understanding of the wider Health and Wellbeing Agenda, One Vision and Shaping our Future.
1.7 Ability to recruit, train and support volunteers.
1.8 Experience of providing IAG and creating information resources.
1.9 Practised in co-production and co-design techniques.
1.10 Experienced in leading activities and workshops.
Key Task 2 – Information Technology
2.1 IT skills including experience with using databases and familiarity with MS Office systems.
2.2 Ability to use Social Media effectively.
Key Task 3 – Finance
3.1 Ability to manage resources effectively and economically.
Key Task 4 – Administration & Organisation
4.1 A flexible approach to working arrangements.
4.2 Ability to maintain accurate and timely records in line with contract requirements.
4.3 Ability to work with others to achieve time-critical tasks.
Key Task 5 – Quality Management
5.1 To have successful experience of working on a target driven project.
5.2 To have an awareness of personal responsibilities under current legislation, particularly Data Security & Protection, Safeguarding and Health & Safety.
5.3 Ability to embed and deliver quality e.g. through a problem-solving and solution focussed approach. This may be evidenced through supervision sessions.
5.4 Ability to provide leadership to a team e.g. of volunteers.
5.5 Experience in delivering excellent customer service.
5.6 Skilled at measuring impact and gathering customer feedback.
Key Task 6 – Data Security and Protection
6.1 To be able to use information systems safely and securely.
Key Task 7 – Safeguarding
7.1 Awareness and experience of current safeguarding policy and practice.
7.2 Experience of working in an inclusive manner.
Key Task 8 – Values Based Work
8.1 Have a history of working with a self-motivated, innovative approach.