Office Administrator

Kernow Controls Ltd.
Banking & Finance, Business & Management, Charities and Social Enterprise, Construction and Property
Penryn, Cornwall
Salary Details
£21,000-£24,000, plus benefits
Hours of work
Job Type
Closing Date
If you enjoy working in a progressive, innovative organisation, whilst being part of a highly-skilled and dynamic team, then Kernow Controls Ltd would like to hear from you.

Job Description

This role is highly varied, fast paced, and you will be involved in many different aspects of the business. If you enjoy working in a progressive, innovative organisation, being part of a highly-skilled and dynamic team, have an interest in all areas of business support balanced with day-to-day routine activities, exploring new challenges and bringing solutions, then this role is for you. Also, there are great opportunities for growth, training and development.

Nature of Work Undertaken:

Reporting to our Business Process Manager, this role supports management and our engineering team, as well as being the face of the company to our clients. The work will involve all aspects of administration, from supporting the bookkeeping function, through to delivering high level client service. This is an integral position to the business growth plans with opportunity in the future to develop this role.


  • Regularly interfaces with individuals at all levels of the organisation
  • Answer and provide general company knowledge and information to callers in a friendly, clear manner
  • Route calls and enquiries to appropriate contacts
  • Write and distribute email, correspondence memos, letters and forms
  • Administer incoming and outgoing mail; monitor and manage general info and accounts emails
  • Organize and schedule appointments and site visits
  • Order project materials, H&S and site equipment, office supplies; research new deals and suppliers
  • Financial processes such as producing invoices, credit control, paying suppliers, and procurement
  • Prepare Payroll information for issue to external payroll bureau
  • Check and run VAT returns; submit and reconcile expense reports
  • Assist in the preparation of regularly scheduled reports
  • Make travel and meeting arrangements, take minutes
  • Provide general support to management and engineering team
  • Act as the point of contact for internal and external clients
  • Liaise with management and engineers to handle requests and queries
  • Develop and maintain a filing system and contact lists database
  • Maintain cleanliness, neatness and supplies of the office and other common areas
  • Track and update annual leave schedules


  • Comfortable functioning in a role that requires a high degree of flexibility with the ability to take on a wide range of responsibilities to support the front office operations, management and our engineering team
  • Aptitude for working in collaborative team environments with a focus on maturity, proactive communication and resilience
  • Autonomy in managing worklist and business priorities with ability to work in isolation and/or remote
  • Curiosity and proactive learning mindset to support continuous growth both personally and for the business
  • Ability to manage multiple, concurrent tasks with the highest level of professionalism, timely turn-around times and client service
  • Strong communication skills, verbal and written.
  • Proven experience as an administrative assistant with some finance experience
  • Relevant qualification in business administration/finance/computer skills
  • Knowledge of office management and bookkeeping systems and procedures
  • Attention to detail and creative in finding solutions


  • Comfort in learning new technologies as to become proficient in desktop systems/internal software necessary to successfully perform assigned tasks
  • Intermediate knowledge of Microsoft Office Suite i.e. Word, Excel, PowerPoint
  • Experience in using Xero Accounting and shared collaborative tools such as Smartsheet and Office 365
  • Demonstrate understanding of company policies and procedures and their application and impact on company operations and success
  • Knowledge and application of travel coordination and management
  • Health and Safety first aid and fire safety warden (training will be provided)
  • Knowledge of ISO 9001:2015 processes


  • Pension
  • Life Insurance
  • Private Medical Aid
  • Cash Plan

The Managing Director out working on a new contract.


Company Description

Kernow Controls Ltd based in Penryn, Cornwall, specialise in the design, supply and installation of automated smoke control and BEMS systems, including our highly qualified service and maintenance programme. We deliver clients their perfect living / working conditions whilst reducing energy wastage – all at the touch of a button. We provide all aspects of the design, programming, integration, implementation, and maintenance of building automation systems. We work with national and international clients on projects of various sizes from small boiler house upgrades to complete building control systems and integration projects. Our client base extends from main contractors such as Laing O’Rourke, CHT, NG Bailey, MJ Lonsdale to end users such as Land Sec, Vectura Group Pharmaceutical and the National Trust.

Other Application Details

To make an application, please click Register and Apply or Log in and Apply.   Please upload your CV and covering letter explaining suitability to the role, marked for the attention of Michelle Maas.

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