Information Support Officer

Organisation
ShelterBox
Reference
VAC-3871
Sector
Charities and Social Enterprise, IT & Information Services
Location
Truro, Cornwall
Salary Details
£17,000 - £21,000 per annum pro rata
Hours of work
37.5 hours per week
Job Type
Temporary
Closing Date
31/05/2018
This role is focused on providing information and data support to the ShelterBox teams. As we move to consolidate our data to new and existing CRM systems, you will be responsible for the accurate data entry of information on to these systems.

Job Description

Role purpose:

This role is focused on providing information and data support to the ShelterBox teams. As we move to consolidate our data to new and existing CRM systems, you will be responsible for the accurate data entry of contact information on to these systems and the administration and organisation of information on SharePoint and shared folders.

Who are we looking for?

The successful candidate will have excellent attention to detail and be tasked focused. You will need to be able to work as part of a team as well as independently to ensure tasks are completed accurately and efficiently. You will also be expected to keep within ShelterBox’s aims and objectives.

Duties and responsibilities will include, but are not limited to:

  • Undertake data support duties e.g. data cleansing and entering data into the CRM System.
  • Run routine and regular tasks both within the CRM System and using Microsoft Excel.
  • Assist in improving the quality of CRM information for both Contacts and Organisations e.g. Rotary.
  • Be familiar with the General Data Protection Regulation.
  • Administer and organise information stored in both the Intranet (SharePoint) and in folders on the network servers.
  • Assist with the management of the IT Team documentation and smooth running of the IT Service.

Company Description

Who are we?

ShelterBox is committed to working towards a future where no family goes without shelter, but we have our work cut out for us. In 2016, around 85 million people were displaced by conflict and natural disasters. Some projections suggest that this figure will grow to 200 million within 10 years.

ShelterBox is made up of people who believe in shelter as a human right – that shelter from the chaos of disaster and conflict is vital. No ifs. No buts. We're working to meet this by providing emergency shelter.

We don’t believe that one size fits all. We work hard to understand the impact of each emergency and the need this creates within individual communities.

We are fortunate to have the help of an amazing network of global affiliates, partners like Rotary International, supporters worldwide, and an army of dedicated volunteers.

Our highly trained ShelterBox response teams then go the extra mile to find the people left most vulnerable after a disaster – to make sure that no one gets forgotten or left behind. Founded and based in the county of Cornwall, in only sixteen years ShelterBox has grown into a major force in international humanitarian aid.  

Do you have the skills, personality and compassion to help us write our next chapter? This is an exciting time at ShelterBox as we grow our reach and the impact of our work. We are looking for people to help us expand, develop and excel. People with big hearts and big dreams.

We are impatient to see a world where no family is left without shelter. Are you?


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