Customer Coordinator

Moose Toys Ltd
Engineering, Manufacturing & Processing, Sales, Business Development & Purchasing
Newquay, Cornwall
Salary Details
Negotiable on skills.
Job Type
Closing Date
Right now we have an exciting opportunity for an experienced Customer Coordinator to join our enthusiastic, lively and dedicated European Quality Assurance team based in Cornwall - just 10 minutes from the beach!

Job Description

Working closely with our customers, retailers and distributors, this role is an integral part of the Moose Toys team, building excellent relationships and providing exceptional customer service within the Quality Assurance and Quality Compliance team. 

We are keen to hear from those with excellent customer service, analytical and communication skills, outstanding attention to detail, the ability to manage multiple projects, a proactive approach and excellent IT skills.

Experience and Qualifications 

We are keen to hear from strong administrators and coordinators, who can demonstrate the following experience:

  • Stimulated by working in a fast-paced office environment
  • Direct experience of organising and managing multiple projects at any one time
  • Extremely IT literate (Email and Excel essential)
  • Outstanding attention to detail
  • Willingness to resolve anomalies through investigation, proactive problem solving and solution solving  
  • Interrogative/ questioning/ proactive work style
  • Strong communication skills
  • Ability to analyse and interrogate data accurately
  • Previous experience in the following would be highly desirable but not essential; creating and maintain supporting documents, reviewing quality procedures, reviewing purchase orders, being a key contact with retailers and distributors and taking responsibility for specific projects.

Perks and Benefits

Moose Toys is proud to be a great place to work. Moose Toys prides itself on valuing team members and constantly pushes for best practice by offering a casual fun environment, great benefits and recognition programs.

Moose Toys recognises the importance of health and wellbeing and offers an internal wellness program, a cycle scheme, eye care vouchers and 30 day fitness challenges.  We also have “bring your pet to work” each week, flexi-time and the Employee of the Month and Year awards to name a few!


Company Description

Moose Toys exists to make kids superhappy. For this revolutionary brand happiness lies at the heart of everything we do. With trailblazing toy design, development and manufacturing, no wonder our toys consistently scoop the most longed-for awards. Sprinkling some Moose magic across categories including action figures, collectibles, craft, dolls, games, plush, preschool, vehicles and youth electronics, we’ve earned our stripes as one of the most creative companies in the industry. As an energetic bunch, we’re always on the move, developing groundbreaking content, entertainment and worldwide licensing deals to boot.

This family-run business is proudly built on unshakeable ethical foundations. Our passion for making kids superhappy stretches far beyond our WOW-worthy toys. The Moose Happy Kids Foundation creates moments of happiness and laughter for the children around the world who need it most. We’ve had a BIG impact on little people, making 3.5 million kids smile so far… and counting.

Australia might be our Moose family home, but with a 500-strong team dotted across the world, we’re committed to sharing our signature superhappy revolution far and wide!

Visit for more information on our amazing brands and people.


Other Application Details

If this role sounds like you APPLY today! 
Please submit your cover letter and CV to include your salary expectation and notice period.


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