Communications and Development Assistant

Charities and Social Enterprise, Creative Arts, Design, Culture & Humanities, Marketing, PR, Media & Communications
Salary Details
Hours of work
40 hours per week
Job Type
Closing Date
This exciting new role is to support the Head of Communications to ensure that Kneehigh communicates effectively, appropriately and creatively with its partners, audiences, funders and the public in general.

Job Description

Purpose and Scope of the Role:

To support the Head of Communications to ensure that Kneehigh communicates effectively, appropriately and creatively with its partners, audiences, funders and the public in general.  To work with the wider team across all key aspects of Kneehigh’s work in particular Touring, Asylum season, Development and the Coastal Communities programme.

Responsible to: The Head of Communications

Responsible for: Monitoring, managing and reporting on specific delegated budgetary elements on behalf of the Head of Communications.  Arranging and managing relevant specific contract staff or bought in services and materials related to delegated communications activities

Person specification

Essential skills and experience:

  • Microsoft Office
  • Exceptional attention to detail
  • Self-starter
  • Confidence on the phone and in person brokering and maintaining professional relationships
  • Knowledge of the cultural sector, especially in Cornwall
  • Confident and accurate writing skills
  • Social media
  • Full clean driving license (and access to a car) - due to the travel requirements of the role

Extra skills and experience that would be great (but won’t stop you being shortlisted if you don’t have them):

  • Video editing
  • InDesign
  • Photoshop
  • HTML
  • WordPress
  • Experience of CRM systems
  • Experience in a marketing or fundraising role
  • Google analytics
  • Google ads and other paid advertising e.g. Facebook

Main Activities:

Supporting the Head of Communications, to deliver the communications strategy that is part of our business plan. To include:

  • Digital marketing and social media
  • Promotion of Kneehigh touring activity
  • Marketing and delivery of the Asylum season
  • Supporting the communications, engagement, recruitment and reporting activities of the Coastal Communities programme
  • Maintaining the Kneehigh website
  • Maintaining the Kneehigh Friends Scheme
  • Supporting agreed Development and Fundraising activity

Roles and responsibilities

1. Digital marketing

  • Monitor, engage with and grow audiences across KH’s social platforms
  • Produce content for the KH website
  • Monitor and improve SEO
  • Support HoC in producing sending and evaluating email campaigns

2. Touring activity

  • Assist with collating, proofing and distributing show print
  • Collect data from venues and ensure it’s stored in the CRM

3. Asylum season

  • With HoC, help to implement a marketing plan for the Asylum season in Cornwall

4. Coastal Communities

Working with Kneehigh’s Head of Communication and the Director of Coastal Communities to:

  • Develop a coherent Communications Plan for the programme.
  • Implement and administrate the Evaluation Plan
  • Identify and recruit potential participants and audiences for the programme, in St Austell, Cornwall and further afield
  • Commission and prepare assets and materials for programme campaigns (copy, images, film)
  • Distribute assets via appropriate routes (digital and real world)
  • Monitor and evaluate impact

5. Development and fundraising

  • To work with the HoC to plan and implement a programme of activity, including events and newsletters, for the Kneehigh Friends and Sponsors.
  • To oversee the administration of the Kneehigh friends scheme and sponsorship schemes.
  • To ensure that all gifts and sponsorships are maximised through Gift Aid etc.
  • To keep accurate records of all correspondence with funders and donors.

6. Other

  • Assist with general office tasks
  • Work front of house at the Asylum (including evenings)

General obligations

  • To comply with all Kneehigh policy, in particular, but not limited to, Health & Safety, Equality & Diversity and Acceptable IT Use
  • Not to do anything that would damage or bring Kneehigh into disrepute
  • To be responsible for your own continuing self development
  • To work independently to manage errors or concerns at the earliest opportunity and to notify a senior member of staff or the Chair of Trustees as appropriate
  • To perform to high professional standards and to use initiative to determine priorities, work with autonomy and work effectively with senior colleagues
  • To undertake other duties not specified above, which from time to time are necessary for the effective performance of Kneehigh

Terms and Conditions:


This is a permanent contract, with a probationary period of three months




This is a full time position (40 hrs per week).

Evening and weekend work will be required over the summer season. The office is open from 8am until 6pm, with flexible start and finish times as agreed by line management. Flexible working requests will be considered


The Kneehigh office is in Truro, and our production base is at Gorran Haven. We are also presenting a summer season of work in the Asylum at Carlyon Beach, St Austell. Your own transport is essential to this role.

Company Description


Our mission is to bring innovative, accessible and excellent world-class work to Cornwall, the nation and the world.

Founded in 1980 in Cornwall by Mike Shepherd, Kneehigh is now a nationally and internationally renowned, acclaimed and award-winning touring theatre company. We are a registered charity, and a National Portfolio Organisation of the Arts Council England. Most of our work begins its creation at the Kneehigh Barns in Gorran Haven in Cornwall.

We tell stories for people of all ages. We make world-class theatre. We create theatre of humanity on an epic and on a tiny scale. We engineer creative space for an ensemble and community of performers, musicians, artists and managers who are passionate about our particular multi-disciplinary creative process. We push the boundaries of art and business, striving to surprise and challenge ourselves, and our audiences alike.

Kneehigh is more than just a touring theatre company.

As we look forward to our fortieth year, the company has developed four strands of work:

On Tour: The company continues to make work for touring in the UK and internationally. Recently this has included UK tours of The Flying Lovers of Vitebsk with additional dates in the US, a revival of Tristan & Yseult, a large scale tour of a brand new show The Tin Drum, and the creation of two new productions, Kneehigh’s UBU! and The Dancing Frog. This year we are touring Dead Dog in a Suitcase (and other Love Songs) in the UK.

The Asylum is an audacious, beautiful and flexible structure, designed for Kneehigh, to be a home to both make and present our work. We have now completed seven seasons in Cornwall and are currently planning our 2019 season. The venue has proved to be an amazing and inspiring space to show our work. We intend to continue to reinvent the way we present work and are always looking to surprise, delight and challenge our audience.

Our Rambles programme engages with communities through event and adventure. Through our Walk With Me project we collected, interpreted and animated stories from across Cornwall and we have completed residencies in Liverpool and Leeds. From 2019 we will be working with communities in the St Austell Bay area of Cornwall.

Through the Kitchen and Cookbook we aim to provide access to and more information about the processes we use to make our work. Through this strand we run workshops, train apprentices and digitally publish images, videos and text. We have recently been awarded a major grant through the Coastal Communities Fund to develop the Kitchen and Rambles strands of our work in Cornwall.

Other Application Details

How to apply

Complete the attached application form and email along with the equal opportunities monitoring form to by 9.00am Monday 20th May 2019 

Download the application pack HERE

Download the application form HERE

Download the equal opportunities monitoring form HERE

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